Privacy Policy

Xsparks.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use any of our products, applications, tools, and services (collectively, the "Services").

1

Information We Collect

We collect information to provide and improve our Services.

  1. Information You Provide to Us:
    • Account information: When you register for an account, we collect your name, email address, and profile details.
    • User content: We collect any content you create, upload, or generate through the Services, including text, audio, files, documents, notes, and AI-generated outputs.
    • Communications: If you contact us, we collect the content of your messages, questions, and conversations within the Services or with our support team.
  2. Information Collected Automatically:
    • Usage data: We collect information about how you use our Services, such as the features you use, session duration, and interaction patterns.
    • Device information: We collect information about the device you use to access the Services, including browser type, operating system, and device identifiers.
    • Log data: Our servers automatically log information such as your IP address, access times, and error logs.
  3. Information from Third Parties:
    • Authentication providers: If you sign in via Google or other OAuth providers, we receive your name, email, and profile picture.
    • Integrated platforms: If you connect third-party platforms to our Services, we may receive metadata from those platforms to enable integrations.
2

How We Use Your Information

We use your information for the following purposes:

Purpose Data Used
Provide and operate the Services Account information, user content, usage data
Process and generate AI-powered outputs User content, uploaded files
Authenticate and secure your account Email address, OAuth tokens, device information
Send reports, notifications, and updates Email address, user content
Provide customer support Account information, usage data, communications
3

Data Storage and Retention

  1. Your data is stored securely on our servers and with trusted infrastructure providers.
  2. Data is retained for as long as your account is active or as needed to provide the Services.
  3. You can delete your content or request full account deletion at any time.
  4. Upon account deletion, your data will be permanently removed within 30 days.
4

Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

  1. With your consent: When you share meeting reports with other users via email.
  2. Service providers: Third-party providers that help us operate the Services (e.g., cloud hosting, AI processing), bound by confidentiality agreements.
  3. Legal requirements: When required by law, regulation, or legal process.
  4. Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
5

AI Processing

Our Services use artificial intelligence to process your content. This may include:

  1. Natural language processing and text analysis
  2. AI-generated summaries, insights, recommendations, and responses
  3. Speech-to-text and text-to-speech processing
  4. Conversational AI and chatbot interactions

Your content may be sent to third-party AI providers (e.g., Google, OpenAI) for processing. These providers are bound by data processing agreements and are prohibited from using your data for training their models. We do not use your content to train our own AI models without your explicit consent.

6

Security

We implement industry-standard security measures to protect your data, including:

  1. Encryption in transit (TLS/HTTPS) and at rest
  2. Authentication via secure OAuth 2.0 protocols
  3. Access controls and role-based permissions
  4. Regular security audits and monitoring

No system is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of your data.

7

Your Rights

Depending on your jurisdiction, you may have the right to:

  1. Access the personal data we hold about you
  2. Correct inaccurate or incomplete data
  3. Delete your data and account
  4. Export your data in a portable format
  5. Object to or restrict certain processing of your data
  6. Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at dev@xsparks.ai.

8

Cookies and Tracking

We use essential cookies and local storage for authentication and session management. We do not use third-party advertising trackers. Analytics, if used, are anonymized and aggregated.

9

Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10

International Data Transfers

Your data may be processed and stored in servers located outside your country of residence. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.

11

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or through the Services. Your continued use after such changes constitutes acceptance of the updated policy.

12

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

  1. Email: support@xsparks.ai
  2. Website: xsparks.ai

Get in Touch

How to Contact Xsparks.ai

You may contact Xsparks.ai with any questions or complaints by emailing: support@xsparks.ai

Or write to us at: 2403 Sidney Street, Suite 246, Pittsburgh, PA 15203