Support
We're here to help. Find answers below or reach out to our team.
Reach the team.
Email support: dev@xsparks.ai
We typically respond within 24 hours.
Website: xsparks.ai — visit our website for updates and resources.
Or call +1 412-381-0230 · 2403 Sidney Street, Suite 246, Pittsburgh, PA 15203.
Tell us what's wrong.
Describe the issue and we'll get back to you within one business day. Screenshots help.
Frequently asked questions.
How do I get started?
Sign up for a XSparks.ai account, then install or access the tool you need. Each product has its own setup guide available within the app or on our website.
What products does XSparks.ai offer?
XSparks.ai provides a suite of AI-powered tools for productivity, including meeting assistants, workflow automation, data analysis, and more. Visit our website for the full list of available products.
Where is my data stored?
All your data is stored securely on our servers with industry-standard encryption. You can access, export, or delete your data at any time from your dashboard.
Can I delete my data?
Yes. You can delete individual items from your dashboard. For full account deletion, contact us at dev@xsparks.ai.
Is my data used to train AI models?
No. Your content is not used to train any AI models. It is processed solely to provide you with the features and outputs of our Services. See our Privacy Policy for details.
Something isn't working. What should I do?
Try these steps: (1) Refresh the page. (2) Clear your browser cache and try again. (3) Make sure you're signed in with the correct account. If the issue persists, email us with a description of the problem and any screenshots.
How do I report a bug or request a feature?
Email us at dev@xsparks.ai with a description of the issue or feature request. Include screenshots if possible.
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